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ABOUT HERTZ PAKISTAN

OFFICIAL FRANCHISEE OF HERTZ INTERNATIONAL | OVERSEAS BOOKINGS | 24/7 OPERATIONS

Established in 2005, Hertz rapidly became the leading automobile rental and leasing company in Pakistan, spanning 8 rental locations in 5 cities. Hertz has become the partner of choice for leading corporate entities, including a majority of multinational companies, operating in Pakistan.

Hertz has been a global leader in car rental since 1918 and No. 1 in Pakistan since 2005.

Optimus Limited, is the official licensee of Hertz International. Optimus Limited is owned and managed by Ithaca Capital, a privately held investment holding company and a manager of third party private equity funds through its subsidiaries.

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OUR CLIENTS


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OUR SERVICES

We offer vehicles on time and mileage, as well as on hourly or daily rental
basis domestically. With the largest network spread across the country,
Hertz Pakistan boasts 250 million kilometres of experience to date.


FLEET LEASE

Corporate / Company

Lease option with or without chauffeurs

Lease option with or without fuel management

24 hour roadside assistance

Car replacement available across Pakistan

DOMESTIC RENTAL

Self drive / Chauffeur driven

Airport transfers

Self drive option

Chauffeur driven

Event Logistics

LOGISTICS

With Chauffeur & Fuel

Pickups

Heavy trucks

Light trucks

OVERSEAS BOOKINGS

Over 150 countries across the world

International bookings through one point of contact locally

Easy Airport transfers

Self driven or Chauffeur driven

Choice of extensive range of vehicles (family, luxury, sports)

Access to 8800 locations globally

VEHICLE GUIDE


With the largest modernised and highly maintainted fleet in the country,
it is also the only ISO certified car rental company in Pakistan.

Corolla, City & Civic available on time & miles
Luxury vehicles such as Mercedes, Camry, Accord, Prado are also available
Reliable, clean and comfortable vehicles
Best team of professional chauffeurs in Pakistan


  • MERCEDES

  • HONDA CITY

  • HONDA CIVIC

  • TOYOTA CAMRY

  • TOYOTA COASTER

  • TOYOTA COROLLA

  • TOYOTA HIACE

  • TOYOTA HILUX

  • TOYOTA PRADO

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CAREERS


Send us your C.V at : careers@optimus.com.pk

FAQS

  • How do I book a car?

    You can book by sending us an email at reservations@optimus.com.pk.

  • Can I book a self-drive car easily or are there special conditions?

    You can book any available vehicle for self-drive, but the booking process may require a visit to your nearest rental location. You will need to give in a safety deposit along with a copy of your CNIC or passport along with a valid driver’s license.

  • Can I book a chauffeur driven car overnight?

    Yes, as long as the vehicle is available, you may have it within 4 hours. 0800-HERTZ works around the clock to facilitate your rental requirements. Just make sure you keep your cash handy, payments are requested at pick-up.

  • What are the vehicle options I have to choose from?

    Please see our fleet options here>, for more specific queries you can always talk to our Operations Manager.

    If you are a Corporate Customer, you can talk to your office representative about your options.

  • What if I need to cancel my booking?

    If you need to cancel your booking, you can contact our 24/7 Customer Care Centre at 0800-HERTZ. Standard Hertz cancellation fees and policies apply only if the vehicle has already been dispatched.

  • Can I amend the date and time of the booking?

    Yes, you may amend date and time of the booking by calling 0800-HERTZ at least 2 hours before the designated date and time. Just give the Officer your reservation number, no charges apply.

  • What is the penalty if I return my car late?

    If you are over 30 minutes late, an extra hour’s rental is charged by the hour.

    Corporate Customers can check with their Office representative for the terms and conditions that apply.

  • What do I need to take with me to the Hertz office when I pick up my vehicle?

    When collecting your vehicle, please bring a valid copy of your NIC and your original driving license. You will also need to deposit the cash amount (in PKR) as mentioned on the phone by our representative.

  • Who can I contact in the event of an invoicing issue or any other issue after my journey has taken place?

    Our customer service staff is available 24/7 in case of any payment issue or an other unforeseen event. You may call us at 0800 HERTZ or email us at info@optimus.com.pk

  • What do I do in the event of a breakdown or an accident?

    Every booking comes with complete 24/hour support to ensure we are just a call away at all times. In case of a collision we’ll take care of everything, but we recommend you get the details of the involved party and take pictures of the damage of both vehicles.

    o For Corporate Customers, standard terms and conditions apply.

  • What is included in the quote price?

    Depending on the package you have signed up for, the quote price may include tax, charges based on time and mileage, a promotional deal fee, or a per day/per hour rate. This may or may not include fuel. It is best to discuss this when you book your ride.

    For Corporate Customers it will be as per agreed Terms and conditions

  • Does Hertz have an app?

    Yes, the Hertz Pakistan app is currently in development and will be rolled out shortly. To hear from us when we launch it, please follow us on reservations@optimus.com.pk or visit our website at http://www.optimus.com.pk/

  • What if I need a reservation and cannot get through via the 0800-HERTZ help line?

    Please email us your query at reservations@optimus.com.pk and an officer shall contact you as quickly as possible. You can also inbox us on Facebook@HertzPK

  • Are the cars always comfortable and clean?

    Yes, each Hertz car is routinely maintained for smooth functioning and cleanliness. Each car comes equipped with a first aid kit and a tissue box so you can have a pleasant journey.

  • Which countries is Hertz available in? Can I book from Pakistan beforehand, even for an international airport?

    Hertz is available in over 155 countries worldwide for Pakistan-based users. View this list to ensure your very own Hertz car greets you at your next international destination. Please email us at hertz.intl@optimus.com.pk and we will share with you our simple 3 step formula.

  • Is Hertz the most expensive rent-a-car service in Pakistan?

    We pride ourselves in a service standard unlike any other in the country, and our rates are competitive. To keep up to date with our fantastic deals and seasonal promotions, write to us at reservations@optimus.com.pk or visit our website and follow us on Facebook to stay up-to-date on current promotions and deals.

  • Do you have trackers in your car, how safe are they?

    Every Hertz vehicle comes equipped with a full service tracker. Our chauffeurs are also trained in defensive driving.

  • Can Hertz arrange transportation for a family, office picnic or outing?

    Hertz offers coasters, Hiace Vans and other large size vehicles for such events.

  • Does Hertz share ongoing deals on social media?

    Yes! We love to keep our community informed of the great deals and products at Hertz Pakistan. Follow us here

  • What is Time and Mileage? Is fuel included?

    Time and Mileage functions on per hour and per KM basis which will be charged parallel to each other depending on how many hours you use the car, or the distance you travel. When time and mileage is used for calculating charges, they cover fuel charges automatically.

  • Are Hertz vehicles insured?

    Yes, all Hertz Pakistan vehicles are insured with the best. In case of theft or accidents, please get in touch with the Hertz Pakistan team.

  • What if I want to be a Hertz Corporate Customer?

    Hertz Pakistan is the country’s largest and most experienced mobility partner and prides itself on long-standing relationships with multiple industries. To sign up as a corporate customer, please reach out to us on lease@optimus.com.pk or get in touch via LinkedIn LinkedIn and our team will get in touch with you to understand your requirements.

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CONTACT US


Full Name
Email
Phone Number
Message

For Nationwide Services:
Email: reservations@optimus.com.pk
Call: 0800 (HERTZ)
0800 43789

For Overseas Booking:
Email: HertzGSA@optimus.com.pk
Call: +92 800 (HERTZ)
+92 800 43789

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